We think our customer service stacks up against anyone's - check out some of our customers comments, or look at our online reviews.
Just to say that your company gave us excellent service from the day of ordering(Daniel), to the very rapid delivery of our 6ft Zip/link Ottoman bed, delivered by two polite pleasant and helpful delivery men twelve days later All so much better than either John Lewis or Benson's Beds both of which seemed unable to help us either in the type of bed we required or the prompt delivery time. Well Done.....Many thanks.....
Tony and Chrissie Stacey
We would like to thank the bed and mattress centre for their excellent service and their delivery boys for putting our bed together. This is a small firm and they are very knowledgable. I would highly recommend them. Thankyou
The Humphrey Family
We just wanted to write a quick note to say how pleased we are with the mattress...Fabulous night's sleep last night! We also wanted to say how good the service is at your shop....Very helpful, without any hard sell! Also, the delivery was very prompt and on time. We shall definitely be using Bed and Mattress again in the future, and recommend you to others. Many thanks from two very happy customers.
Sally and Chris Knigh
Just to say how please we were with our purchase of the 'Kingston Folding Bed' from the 'Bed and Mattress Centre'. Really helpfull personel, very very prompt delivery, and great bed (well packed !). Many Thanks and keep up the good work.
Glenys and Chris
Hi Matthew and Daniel, Just a quick note to say thank you for our delivery today and for your patience and help in choosing our new beds and mattresses, we've made the 'Moreno', straightforward, 2hrs work! It looks lovely. We aren't ready to build the other one yet but I imagine it won't take too long. I'm delighted with the memory foam pillow too!
Today we received the bed from OBC good service from you and OBC - thank you"
Good afternoon Matthew. Just to say that the bedstead has arrived and we completed building it minutes before the mattress arrived. We are pleased with the bedstead, it went together with only minor hitches and the build quality seems to be good, thanks for the deal. Next time I will call you before I purchase the mattress as well. Kind regards
I recently purchased a bed from you and I simply wanted to thank you for the excelent delivery service you have. We have recently furnished a new house so have had lots of encounters with delivery men and yours were by far the politest, even offering to take their shoes off at the front door as it was wet outside! The bed is great too, a very pleasent buying experience.
I ordered an Ardo double bed from you last Monday, and it was delivered on Thursday. I just want to say thank you for a fantastic service, delivery went smoothly (OBC called to arrange a date, the driver even called to advise he would be slightly late), the bed looks lovely, and all for a very competitive price! We're really pleased and will use you again. Thanks!
Sunday 8 May we just happened to be passing your shop and ordered a Wexford mattress. It was delivered and installed, exactly as promised, on Thursday 12 May by a most pleasant and helpful pair of gentlemen. Having given it a good trial, we just thought you might like to know that we are very pleased with it and your service and advice. Thanks again
Colin and Elaine
Hello all, many thanks for your great support! The beds were delivered yesterday- that's only 3 days from the date I ordered them!I have never seen a furniture delivery that fast :-)
We just wanted to say a big thank-you! We would have no hesitation in recommending you to anyone who is considering buying a bed or mattress. It really is refreshing to find good, reliable, honest and value-for-money service these days. Now, we're off for another good night's sleep!
Alan and Susie
Dominic,I have to write to you & your team and compliment you on a superlative service! One that is seldom found much these days. For the benefit of the general public looking for a bed... let me tell you a story. Midday Sat my wife and I entered the store and was given expert advice on a bed for my frail mother. We subsequently purchased one that day. By 2:30pm THE SAME DAY...! the new bed was delivered, assembled and the old one removed. This service did cost but was well worth it. The delivery guys were kind, courteous and helpful.. even asking if they could remove the pictures on the walls to prevent damage. It's been a long time since I have experienced such service... and especially in such a trying time for my family. Thank you Bed & Mattress. In the words of Spock 'Live Long and Prosper'
My new bed "The Selkirk" from OBC was delivered to Germany extremely quick and came very securely boxed.I am really happy with the first class quality of the bed and the slatted frame. Would recommend The Bed & Mattress Centre to my friends!